FAQ

Are students required to take their device (laptop or iPad) home each night?

Yes, students are to take their device home every night and bring it to school for every in-person learning day.

What should students do if the device is damaged or need repaired?

High school students may take devices to the help desk located in room V02 in the Fowler building during their lunch periods.

All students may also access the Technology Support and Troubleshoot site for tips to resolve many common issues.  Repair requests should be reported using the www.carlisleschools.org/Ticket form.

May students use their own device rather than a District-issued devices?

High school students may choose to use the District-issued laptop or may choose to use a personal device as long as the device allows access to the required digital platforms and assigned resources.  Elementary and middle school students are strongly encouraged to use a District-provided iPad device for consistency and technology support for their respective educational levels.  

Can a high school student return the District-issued laptop if the student decides later to use their own?

Yes, the laptop may be returned to the technology office in the Fowler Building. The student is expected to have a laptop at school everyday.

What kind of Internet connection do students need to have at home?

In order to access the Internet on the District laptop, the student will need a broadband Internet connection.

What if students don't have Internet at home?

The District understands that not all members of our community may have these services in their home. The District's wireless Internet access is available outside each school building 24/7.  Community locations such as the Bosler Library and Amelia Givin Library as well as CyberSpace also have Internet access available after school hours for student use. Click here for more information.

Students or parents should alert their teacher and/or principal if they lack access to the Internet.  

Are other members of the household be permitted to use a student device?

No, the student device is assigned specifically to the student. No one else is authorized to use the equipment. 

Will students be able to install software on the laptop?

High school students may only install software that is located in the software center (high school). They can find software center while on the school network by clicking the magnifying glass and typing software center.  

Elementary and middle school students may only install software as directed by their teachers(s) via the App Portal located on District-issued iPads.

Can students use their own accessories with the laptop or iPad?

Yes. The laptop comes with USB ports that can be used for accessories.  The iPad is equipped with lightening and/or audio inputs to connect accessories in addition to a wireless Bluetooth option.  iPad cases may not be removed to connect to accessories.

Do students need a printer at home?

No. School printers are located in the library and classrooms that require specialized printing (art, CTE). Students are also encouraged to remember the environment and think digitally. Files can be uploaded to Schoology.